Learn how to fix a non-responsive panel.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

Get started with your new 2GIG-PIR1E-345 Motion Detector.

Learn how to update your code word in the Brinks Home Customer Portal.

Learn how to troubleshoot and resolve sensor malfunctions on the Honeywell Glass Break 5853, including steps for testing sensitivity, checking power supply, and verifying placement.

Learn how to set up your new smart panel and explore its features.

Learn how to fix a non-responsive panel.

Learn how to clear a Panel Tamper warning on your GC2.

Learn how to handle the Communicator Upgrade Required error on your GC2.

Learn how to fix a setup not complete error on your panel.

Learn how to fix a non-responsive panel.

View instructions for connecting your panel to Wi-Fi.

Troubleshoot sensor malfunctions on the Honeywell PIR 5894PI motion detector with step-by-step guidance for resolving low battery, interference, and placement issues.

Step-by-step guide on how to remove a Z-Wave device from your 2GIG GC2 GoControl panel.

Learn how to compete the setup of your GC2 panel.

Learn how to fix an invalid primary email error

Learn how to fix a no arming issue.

Learn how to access the event history on your 2GIG GC2 GoControl panel to review past system events.

Learn how to control your notifications in the Brinks Home Mobile App

Learn more about the panic button feature on the GC2 GoControl panel.