View instructions for replacing your sensor battery.

Learn how to fix an not logged in error.

Learn how to delete a Z-Wave light module from your 2GIG GC2 GoControl panel using step-by-step instructions.

Learn how to fix a non-responsive panel.

Learn how to set up your new smart panel and explore its features.

Follow these simple steps to replace the CR123A batteries in your Honeywell PIR 5894PI Motion Detector. Keep your Brinks Home™ system operational by addressing low battery notifications promptly.

Learn how to fix a non-responsive panel.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

View instructions for replacing your panel's backup battery.

View instructions for replacing the 2GIG GC3 panel's battery.

View instructions for resolving a sensor malfunction.

View instructions for replacing your panel's backup battery.

How to Add a Login for an Additional User

Learn how to replace the CR123A battery in your Honeywell Glass Break Detector 5853 to resolve low battery notifications on your Brinks Home™ system panel.

View instructions for connecting your panel to Wi-Fi.

Learn how to access a copy of your insurance certificate.

Learn how to set up your new smart panel and explore its features.

Our troubleshooting guide will walk you through fixing your panel's communication issue.

Learn how to set up and use your 2GIG GC2/GC2e Panel, including Wi-Fi setup, Z-Wave device compatibility, and user functions.

Learn how to update your emergency contacts in the Brinks Home Mobile App or Customer Portal.