Learn how to fix a 2GIG Smoke Detector cover.
View instructions for setting up shortcuts on devices that use Siri voice assistant.
Simon XTi - Remote Touchscreen Trouble
Learn how to compete the setup of your GC2 panel.
Learn how to arm your GC2 Panel
Learn how to a Invalid Primary Email error
Learn how to a Customer Not Logged In error
Learn how to fix an not logged in error.
Learn how to fix an invalid primary email error
Learn how to finish setting up your panel
Learn how to fix a no arming issue.
Learn how to fix a no armings detected error on your panel.
Learn how to fix a setup not complete error on your panel.
Learn how to fix a customer not logged in error on your panel.
Learn how to fix a invalid primary email error on your panel.
Learn how to update your code word in the Brinks Home Customer Portal.
Having trouble with your door or window sensor? Learn how to troubleshoot common issues like low battery warnings, tamper alerts, and sensor malfunctions. Follow our step-by-step guide or contact Brinks Home™ Support at 469.391.4024 for expert assistance.
Learn more about how home security devices are ordered.
Brinks Home has multiple customer support options by phone and online.
Need to delete a camera from your Brinks Home™ account? Contact our customer support team at 469-391-4024 for assistance in safely removing your device without disrupting your security system.