Concord 4—Battery Replacement

Follow the instructions below to replace the backup battery in your system's panel. The Concord 4 panel requires a 12 Volt 4 to 7 Amp battery, which can be purchased at your local hardware, mass retailer, or battery store. You may also text a Support Representative at 469.513.8685 to order one.

1. Find the main panel (usually located in a closet). Remove any screws from the cover or unlock to open the cover.

Picture of the Concord 4 panel box indicating a screw to be removed or a key to be used to open the box

2. Remove and replace the 12 Volt 4 to 7 Amp battery.

Picture of the Concord 4 panel box opened, with the backup battery at the bottom
Picture of the Concord 4 backup battery with arrows indicating the red and black terminals

Clear the Panel Alert

See instructions below for how to clear the error alert and stop alert beeping on your panel.

1. On fixed English keypads, the keypad beeps and Press Status is displayed on screen. If alphanumeric keypad, the trouble appears as a flashing asterisk (*).

Picture of the Concord 4 LED screen with arrows indicating to press the * button twice to clear the trouble

2. Press * for quick status and to silence trouble beeps, or press * twice for a detailed status, including battery and AC power, and to silence trouble beeps. Note that some Concord systems have voice modules that speak the system troubles.

Concord 4—Battery Replacement

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