__NUXT_JSONP__("/help-center/articles/199-ct32-thermostat-guide", (function(a,b,c,d,e,f,g,h,i,j,k,l,m,n,o,p,q,r,s,t,u,v,w,x,y,z,A,B,C,D,E,F,G,H,I,J,K,L,M,N,O,P,Q,R,S,T,U,V,W,X,Y,Z,_,$,aa,ab,ac,ad,ae,af,ag,ah,ai,aj,ak,al,am,an,ao,ap,aq,ar,as,at,au,av,aw,ax,ay,az,aA,aB,aC,aD,aE,aF,aG,aH,aI,aJ,aK,aL,aM,aN,aO,aP,aQ,aR){return {data:[{article:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"uyrkCaL4bpT0tj9CCNb0A",type:h,createdAt:"2022-10-25T19:55:20.610Z",updatedAt:"2023-03-15T06:32:32.445Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:475,revision:11,contentType:{sys:{type:a,linkType:i,id:p}},locale:g},fields:{articleId:199,title:"199-ct32-thermostat-guide",metaDescription:"Get started with your new smart thermostat.",heading:["Radio CT32 Thermostat Guide"],keywords:[E,s,"Temperature","Air Condition","Heat","Control",F,G,"Basics"],body:"\u003Ch4\u003ESpecifications:\u003C\u002Fh4\u003E\n\u003Cul\u003E\u003Cli\u003EOperating temperature: 28&#xB0; - 122&#xB0;\u003C\u002Fli\u003E\n\u003Cli\u003EDisplay: 2.9in x 1.5in LCD with white backlight\u003C\u002Fli\u003E\n\u003Cli\u003EModel: touchscreen\u003C\u002Fli\u003E\n\u003Cli\u003EPower requirements: wire input 12V-25V AC or DC\u003C\u002Fli\u003E\n\u003Cli\u003EBatteries: 4 AA batteries\u003C\u002Fli\u003E\n\u003Cli\u003EOperational lifetime: 15 years\u003C\u002Fli\u003E\u003C\u002Ful\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F353s9FNv5D22xtEoNuOlme\u002Fc8c6e579d0f89396825cf9f8d015e352\u002FRadio_Thermostat_CT32_Front.jpg\" alt=\"Radio Thermostat CT32 Front\" width=\"375\"\u002F\u003E\u003C\u002Fp\u003E\n\u003Cbr\u003E\n\u003C!--Video Instructions:--\u003E\n\u003Ch4\u003EInstallation Steps\u003C\u002Fh4\u003E\n\u003Cp\u003E\u003Cstrong\u003EWiring Steps:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cp\u003EWarning: to avoid electrical shock and to prevent damage to the furnace, air conditioner, and thermostat, disconnect the power supply before beginning work. This can be done at the circuit breaker.\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003EClick on the image below which best represents your HVAC wiring. This will take you to your specific wiring instructions, after which you will see a link returning you to the next step.\u003C\u002Fli\u003E\u003C\u002Ful\u003E\n\u003Cp\u003E\u003Ca href=\"#A1\"\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1W2nf88uX8MW8XhomPYZr8\u002F178c1694c26307e4ce0c66a90a5acca4\u002FCT32_-_Wiring_A-1.png\" alt=\"CT32 - Wiring A-1\" width=\"125\"\u002F\u003E\u003C\u002Fa\u003E \u003Ca href=\"#A2\"\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7wpffUMj3EYPvyivGUEPO5\u002F82819b82df2bd924d7700975f341e4dc\u002FCT32_-_Wiring_A-2.png\" alt=\"CT32 - Wiring A-2\" width=\"125\"\u002F\u003E\u003C\u002Fa\u003E \u003Ca href=\"#B1\"\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5p3CdZP21HuebHkQJyx5Of\u002F21747ccc197b70af914c0ad3ef4b5813\u002FCT32_-_Wiring_B-1.png\" alt=\"CT32 - Wiring B-1\" width=\"125\"\u002F\u003E\u003C\u002Fa\u003E \u003Ca href=\"#B2\"\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4ElbM8cQ71O8JMAQCb8VUQ\u002Fb7757f06ac5905820172d7ab3aa7cf01\u002FCT32_-_Wiring_B-2.png\" alt=\"CT32 - Wiring B-2\" width=\"125\"\u002F\u003E\u003C\u002Fa\u003E \u003Ca href=\"#C1\"\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2UjRfQApoEuYaGLvDGyfDB\u002F6fe9081eb44082a4882eeb23ec10d14b\u002FCT32_-_Wiring_C-1.png\" alt=\"CT32 - Wiring C-1\" width=\"125\"\u002F\u003E\u003C\u002Fa\u003E \u003Ca href=\"#C2\"\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6nLNSlTjuXgXThkkLEX25D\u002F664c2e85cb1900da7c46605ad0bb34f4\u002FCT32_-_Wiring_C-2.png\" alt=\"CT32 - Wiring C-2\" width=\"125\"\u002F\u003E\u003C\u002Fa\u003E \u003Ca href=\"#D0\"\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3LqHZbeZEo1kV8v93CdFX3\u002F6625024ee8224d3b3f04abde49afffd4\u002FCT32_-_Wiring_D-0.png\" alt=\"CT32 - Wiring D-0\" width=\"125\"\u002F\u003E\u003C\u002Fa\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cdiv id=\"mountsteps\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n\u003Cp\u003E\u003Cstrong\u003EMounting Steps:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EHold the CT32 against the wall, with the wires coming over the top. The CT32 should cover the hole in the wall.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FhNdEQN7iruvVy4xMBtbNv\u002F3fb3e78183d6a6499a2d909dc3902e8a\u002FMounting_A_CT32.png\" alt=\"Mounting A CT32\" height=\"275\"\u002F\u003E \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5eJPBk6Op5bMACIp6UO0dB\u002F38ef5d39e4da755fb576288d34e4589b\u002FWall_profile.png\" alt=\"Wall profile\" height=\"275\"\u002F\u003E\u003C\u002Fp\u003E\n\n\u003Cli\u003EAttach the CT32 to the wall with the screws provided.\u003C\u002Fli\u003E\n\u003Cli\u003EIf you are mounting the CT32 to sheetrock or if you are using the old mounting holes, use the plastic anchors provided.\u003C\u002Fli\u003E\n\u003Cli\u003EMark first, then drill a 3\u002F16 in. hole for the insert at each screw location, then mount the unit.\u003C\u002Fli\u003E\u003C\u002Fol\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cstrong\u003ESelect HVAC Type:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003E• Set the HVAC type switch in the \u003Cem\u003ENorm\u003C\u002Fem\u003E position if you have normal natural gas, propane, oil, or electric heat. If you have a heat pump system, set the HVAC type switch to \u003Cem\u003EHP\u003C\u002Fem\u003E. They are located under the top cover on the left.\u003C\u002Fli\u003E\n  \u003Cli\u003E• Set the heat type switch in the \u003Cem\u003EGas\u003C\u002Fem\u003E position if you have normal gas or oil heat or if you have a heat pump with gas or oil auxiliary heat. Put the heat type in the \u003Cem\u003EElec\u003C\u002Fem\u003E position if you have normal electric heat or if you have a heat pump with electric auxiliary heat.\u003C\u002Fli\u003E\u003C\u002Ful\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cstrong\u003EInstall Batteries:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003EInstall 4 AA alkaline batteries following the marked polarity in the battery compartments. Put the battery in negative end first against the spring, then push the positive end in.\u003C\u002Fli\u003E\u003C\u002Ful\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F1oQEa3usM5kaWXZEyIOwux\u002F38525057bdca2c32b50d3ea3b9a9098a\u002F001_CT32_Batteries.PNG\" alt=\"001 CT32 Batteries\" width=\"\"\u002F\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cstrong\u003EProgram Thermostat to Panel:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003EThe Z-Wave device must be paired to a Z-Wave network before it can receive Z-Wave commands. \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F205-how-to-program-the-ct32-to-the-panel\"\u003E\u003Cstrong\u003E\u003Cu\u003EClick here\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E for instructions on how to add the CT32 to your panel.\u003C\u002Fli\u003E\u003C\u002Ful\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cstrong\u003EHVAC Specific Wiring Steps:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cp\u003EBelow are HVAC specific wiring steps, and how each compatible system can connect to the CT32 thermostat as part of installation. \u003C\u002Fp\u003E\n\u003Cdiv id=\"A1\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n\u003Cp\u003E\u003Cstrong\u003EC W RH: 3 Wire Heat Gas Millivolt or 24VAC System:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EConnect the R (or RH) wire to the RH terminal. This connects the heat power.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the W wire to the W terminal. This connects the heat.\u003C\u002Fli\u003E\n  \u003Cli\u003EConnect the C wire to the C terminal. Your heater is now connected to the CT32.\u003C\u002Fli\u003E\u003C\u002Fol\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2D2wHRTnyEIEYUlQ8c5Psl\u002F34cfe4dd998151625541386a9d56a13f\u002FCT32_-_Wiring_A-1a.png\" alt=\"CT32 - Wiring A-1a\" width=\"200\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003EOnce you have completed the wiring steps above, \u003Ca href=\"#mountsteps\"\u003E\u003Cstrong\u003E\u003Cu\u003Eclick here\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E to return to mounting instructions.\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cdiv id=\"A2\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n\u003Cp\u003E\u003Cstrong\u003EC W RH G: 4 Wire Heat\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EConnect the R (or RH) wire to the RH terminal. This connects the heat power.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the W wire to the W terminal. This connects the heat.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the G wire to the G terminal on the thermostat. This connects the fan.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the C wire to the C terminal. Your system is now connected to the CT32.\u003C\u002Fli\u003E\u003C\u002Fol\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2Q7bBf6sAotPPLiqFVAk3A\u002F4c37f9d2df1b8ec07d08477cf4fcef5b\u002FCT32_-_Wiring_A-2a.png\" alt=\"CT32 - Wiring A-2a\" width=\"200\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003EOnce you have completed the wiring steps above, \u003Ca href=\"#mountsteps\"\u003E\u003Cstrong\u003E\u003Cu\u003Eclick here\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E to return to mounting instructions.\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cdiv id=\"B1\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n\u003Cp\u003E\u003Cstrong\u003EC W Y RH G: 5 Wire Heat\u002FCool\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EConnect the W wire to the W terminal. This connects the heat.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the Y wire to the Y terminal. This connects the cooling compressor.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the RH or R wire to the RH terminal. This connects the power.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the G wire to the G terminal on the thermostat. This connects the fan.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the C wire to the C terminal. Your HVAC system is now connected to the CT32.\u003C\u002Fli\u003E\u003C\u002Fol\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FGBXIRGUyB6OzpwXA47XPu\u002Ffbda192c22e6fd7ec8fb1ffb8d8171c3\u002FCT32_-_Wiring_B-1a.png\" alt=\"CT32 - Wiring B-1a\" width=\"200\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003EOnce you have completed the wiring steps above, \u003Ca href=\"#mountsteps\"\u003E\u003Cstrong\u003E\u003Cu\u003Eclick here\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E to return to mounting instructions.\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cdiv id=\"B2\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n\u003Cp\u003E\u003Cstrong\u003EC W Y RH RC G: 6 Wire Heat\u002FCool\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EConnect the W wire to the W terminal. This connects the heat.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the Y wire to the Y terminal. This connects to the cooling compressor.\u003C\u002Fli\u003E\n\u003Cli\u003EDisconnect the Rc and Rh terminals by removing RC-RH jumper wire.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the RH wire to the RH and the RC wire to the RC terminals. This connects power.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the G wire to the G terminal. This connects the fan.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the C wire from the heat to the C terminal. Your HVAC system is now connected to the CT32.\u003C\u002Fli\u003E\u003C\u002Fol\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FH2tloreq1lEsLoGptxp9q\u002F31e1ce041132380221a94ad19e449f8f\u002FCT32_-_Wiring_B-2a.png\" alt=\"CT32 - Wiring B-2a\" width=\"200\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003EOnce you have completed the wiring steps above, \u003Ca href=\"#mountsteps\"\u003E\u003Cstrong\u003E\u003Cu\u003Eclick here\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E to return to mounting instructions.\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cdiv id=\"C1\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n  \u003Cp\u003E\u003Cstrong\u003EC Wn Yn RH G: Multi-stage Heat and Multi-stage Cool\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n  \u003Cp\u003EThe CT32 can handle up to 2 stages of heat and 2 stages of cool.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EConnect the W, W2 wires to the W terminals. This connects the stages of heat.\u003C\u002Fli\u003E\n  \u003Cli\u003EConnect the Y and Y2 wires to the Y terminals. This connects the stages of cool.\u003C\u002Fli\u003E\n  \u003Cli\u003EConnect the RH or R wire to the RH terminal. This connects the power.\u003C\u002Fli\u003E\n  \u003Cli\u003EConnect the G wire to the G terminal. This connects the fan.\u003C\u002Fli\u003E\n  \u003Cli\u003EConnect the C wire to the C terminal. Your HVAC system is now connected to the CT32.\u003C\u002Fli\u003E\u003C\u002Fol\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F22MP1GBzX6OYqvxFshXkf9\u002F64c595a6a6b334803e8565ce53fbf078\u002FCT32_-_Wiring_C-1a.png\" alt=\"CT32 - Wiring C-1a\" width=\"200\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003EOnce you have completed the wiring steps above, \u003Ca href=\"#mountsteps\"\u003E\u003Cstrong\u003E\u003Cu\u003Eclick here\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E to return to mounting instructions.\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cdiv id=\"C2\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n\u003Cp\u003E\u003Cstrong\u003EC B or O Y R G: 5 Wire Heat Pump (heat\u002Fcool) without Auxiliary Heat\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EConnect O wire to the O terminal or B wire to the B terminal. This connects the change-over valve. If you have both O and B, connect only the O wire to the O terminal, and do not connect B to B terminal.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the Y wire to Y terminal. This connects the compressor.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the R wire to RH. This connects the power.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the G wire to the G. This connects the fan.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the C wire to the C terminal. Your HVAC system is now connected to the CT32.\u003C\u002Fli\u003E\u003C\u002Fol\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3m6WmfLINKJi5gwGuS5ZFz\u002Fef6f81827721875de73362e095f85d67\u002FCT32_-_Wiring_C-2a.png\" alt=\"CT32 - Wiring C-2a\" width=\"200\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003EOnce you have completed the wiring steps above, \u003Ca href=\"#mountsteps\"\u003E\u003Cstrong\u003E\u003Cu\u003Eclick here\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E to return to mounting instructions.\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cdiv id=\"D0\" style=\"position: relative; bottom: 8rem\"\u003E \u003C\u002Fdiv\u003E\n\u003Cp\u003E\u003Cstrong\u003EC O or B AUXn Yn RH G: Multi-stage Heat Pump with Multi-stage Aux Heat\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cp\u003EThe CT32 can handle up to 2 stages of pump compression and 2 stages of Aux heat.\u003C\u002Fp\u003E\n\u003Col\u003E\u003Cli\u003EConnect O wire to the O terminal or B wire to the B. This connects the change-over valve. If you have both O and connect only the O wire to the O terminal; do not connect B wire to B terminal.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the Aux 1, Aux 2, to the Aux 1 and 2 respectively. This connects the auxiliary heat.\u003C\u002Fli\u003E\n\u003Cli\u003EConnect the Y and Y2 wires to the Y terminals. This connects the compressor.\u003C\u002Fli\u003E\n  \u003Cli\u003EConnect the R wire to RH terminal. This connects the power.\u003C\u002Fli\u003E\n  \u003Cli\u003EConnect the G wire to G terminal. This connects the fan.\u003C\u002Fli\u003E\n  \u003Cli\u003EConnect the C wire to the C terminal. Your HVAC system is now connected to the CT32.\u003C\u002Fli\u003E\u003C\u002Fol\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FAf83DxeN9lv0oUrBFpjCH\u002Fe9a1c0fc5fe5ba009e42ca10bb693ce1\u002FCT32_-_Wiring_D-0a.png\" alt=\"CT32 - Wiring D-0a\" width=\"200\"\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003EOnce you have completed the wiring steps above, \u003Ca href=\"#mountsteps\"\u003E\u003Cstrong\u003E\u003Cu\u003Eclick here\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E to return to mounting instructions.\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cstrong\u003EBest Practices for Thermostat Placement\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cp\u003EFor replacement installations, mount the CT32 in place of the old thermostat. A new location will require moving your wiring.\u003C\u002Fp\u003E\n\u003Cp\u003EFor new installations and relocating the CT32, follow the guidelines listed below:\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003E• Locate the thermostat on an inside wall, about 5 ft above the floor, and in a room that is used often.\u003C\u002Fli\u003E\n\u003Cli\u003E• Do not install it where there are unusual heating conditions, such as in direct sunlight, near a lamp, radio, television, radiator register, fireplace, near hot water pipes in a wall, or near a stove on the other side of a wall.\u003C\u002Fli\u003E\n\u003Cli\u003E• Do not locate in unusual cooling conditions, such as on a wall separating an unheated room, or in a draft from a stairwell, door, or window.\u003C\u002Fli\u003E\n\u003Cli\u003E• Do not locate in a damp area. This can lead to corrosion that will shorten thermostat life.\u003C\u002Fli\u003E\n\u003Cli\u003E• Do not locate where air circulation is poor, such as in a corner, an alcove, or behind an open door.\u003C\u002Fli\u003E\n\u003Cli\u003E• Do not install the CT32 until all construction and painting has been completed.\u003C\u002Fli\u003E\n\u003Cli\u003E• This thermostat does not require leveling.\u003C\u002Fli\u003E\u003C\u002Ful\u003E\n\n\u003Cbr\u003E\u003Cp\u003EFor additional information relating to your device, click the following link to view the original manufacturer's user guide or installation manual: \u003Ca title=\"Radio Thermostat CT32 Manual\" href=\"\u002F\u002Fassets.ctfassets.net\u002F0qi8jj3gstfw\u002F01oUaqdPzIHBBVr7QfMo85\u002F44720443b443c4558e39ab4de6c23b98\u002FRadio_Thermostat_CT32_Manual.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"\u003E\u003Cstrong\u003E\u003Cu\u003ERadio Thermostat CT32 Manual\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fp\u003E",created:"2022-10-25T12:00-05:00",homeCategory:l,sectionCategory:m,section:o,disableChat:b,topic:l,DeviceType:m}},fromPayload:n,relatedArticlesList:[{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"yxMiP6JCFcQIOCHEqtGZU",type:h,createdAt:"2022-11-03T20:34:54.291Z",updatedAt:"2024-10-29T20:28:08.706Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:38,revision:y,contentType:{sys:{type:a,linkType:i,id:p}},locale:g},fields:{articleId:217,title:"217-ct32-resolving-a-malfunction",metaDescription:"Learn how to fix a tamper error.",heading:["CT32 Thermostat—Resolving a Malfunction"],keywords:["Malfunction",H,I,"Cover Open","Condition",F,z,s],body:"\u003C!--\u003Cp\u003E\u003Cstrong\u003EVideo Instructions\u003C\u002Fstrong\u003E:\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Ciframe width=\"560\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fi-   TBD\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen\u003E\u003C\u002Fiframe\u003E\u003C\u002Fp\u003E\n\u003Cbr\u003E--\u003E\n\u003Cp\u003E\u003Cstrong\u003EResolving Errors on a New Device\u003C\u002Fstrong\u003E:\u003C\u002Fp\u003E\n\u003Cp\u003EIf this error occurs on a newly installed device, it is usually an indication that the Z-Wave device is too far from the panel to maintain a signal.\u003C\u002Fp\u003E\n\u003Cp\u003EDetermine if a signal extender may be your best option. Most Z-Wave devices that plug into a power outlet can be used to relay a Z-Wave signal.\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cstrong\u003EResolving Errors on a Pre-Existing Device\u003C\u002Fstrong\u003E:\u003C\u002Fp\u003E\n\u003Cp\u003EIf the error occurs on a device that has been installed for a long time, it may be that the batteries are too low to maintain a signal.\u003C\u002Fp\u003E\n\n\u003Cp\u003ELearn how to replace the batteries in the CT32 thermostat here: \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F211-ct32-battery-replacement\"\u003E\u003Cstrong\u003E\u003Cu\u003ECT32—Battery Replacement\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\n\u003Cp\u003EYou will also need to clear the error from the panel memory. Select your panel below to view instructions:\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Cstrong\u003EQolsys:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360015676432-IQ-Panel-2-Silence-Reset-Trouble-Beeps\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the IQ Panel 2\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F291-qolsys-iq-panel-guide#IqPanelClearTroubleAlerts\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the IQ Panel\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003C\u002Ful\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cstrong\u003E2GIG:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360015872851-GC3-Silence-Reset-Troubles\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the GC3\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360004731812-GC2-GoControl-Silence-Reset-Trouble\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the GC2\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\u003C\u002Ful\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cstrong\u003EInterlogix:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cul\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360015873331-Simon-XTi-Silence-Reset-Trouble-Beeps\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the Simon XTi\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F225668347-Simon-XT-Silence-Trouble-Beeps\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the Simon XT\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360034500751-Concord-Silence-Reset-Trouble\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the Concord\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003C\u002Ful\u003E",created:"2022-11-03T12:00-05:00",homeCategory:l,sectionCategory:m,section:o,disableChat:b,topic:l,DeviceType:m,DeviceModel:[t],TroubleCondition:["connectionissues"]}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"2iFCVI6cLCYTQ9dwji2di4",type:h,createdAt:"2022-11-02T14:25:56.418Z",updatedAt:"2024-10-29T20:28:06.758Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:87,revision:A,contentType:{sys:{type:a,linkType:i,id:p}},locale:g},fields:{articleId:211,title:"211-ct32-battery-replacement",metaDescription:"View instructions for replacing your thermostat's batteries.",heading:["CT32 Thermostat—Battery Replacement"],keywords:[I,"Trouble","Low","Battery","Power",H,"Replacement","Troubleshooting",E,s,z],body:"\u003Cp\u003EWhen it is time to replace the battery in your thermostat, you will see an alert on your system panel, as well as a notification in the \u003Ca href=\"https:\u002F\u002Fwww.alarm.com\u002Fweb\u002Fdeep-redirect\u002FLandingPage\u002F\" target=\"_blank\" rel=\"noopener noreferrer\"\u003E\u003Cstrong\u003E\u003Cu\u003EBrinks Home&trade; Mobile App\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\u003Cp\u003EThe Radio CT32 smart thermostat requires 4 AA alkaline batteries, which can be purchased at your local hardware, mass retailer, or battery store.\u003C\u002Fp\u003E\n\u003Cp\u003EYou may also order these online \u003Ca href=\"https:\u002F\u002Fwww.amazon.com\u002Fs?k=aa+alkaline+batteries&crid=12XZBXD1D3VDH&sprefix=aa+alkaline+batteries%2Caps%2C120&ref=nb_sb_noss_1\" target=\"_blank\" rel=\"noopener noreferrer\"\u003E\u003Cstrong\u003E\u003Cu\u003Ehere\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E or at your preferred online retailer.\u003C\u002Fp\u003E\u003Cbr\u003E\n\u003C!-- VIDEO INSTRUCTIONS HERE WHEN AVAILABLE\n\n\u003Cp\u003E\u003Cstrong\u003EVideo Instructions\u003C\u002Fstrong\u003E:\u003C\u002Fp\u003E\n\u003Cp\u003E\u003Ciframe width=\"560\" height=\"315\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F TBD \" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen\u003E\u003C\u002Fiframe\u003E\u003C\u002Fp\u003E\u003Cbr\u003E\n\n--\u003E\n\u003Cp\u003E\u003Cstrong\u003EStep-by-Step Instructions:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Col\u003E\n\u003Cli\u003EOpen the battery compartment on the bottom of the thermostat.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F3qGYAmvBdHzke8C5O1luv9\u002F2a1de06a35845407db591e3b75b84f25\u002F002_CT32_Battery_Compartment.png\" alt=\"002 CT32 Battery Compartment\" width=\"\"\u003E\u003C\u002Fp\u003E\n\u003Cli\u003ERemove & replace 4 AA batteries, then close the battery compartment door.\u003C\u002Fli\u003E\n\u003Cp\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F2E8LHJqOPjmXPK2etI6BmO\u002F234d5808a7b6d2a0fe1e4b217fec9f60\u002F001_CT32_Batteries.PNG\" alt=\"001 CT32 Batteries\" width=\"\"\u003E\u003C\u002Fp\u003E\n\u003Cli\u003EYou will also need to clear the error from the panel memory. Select your panel below to view instructions:\u003C\u002Fli\u003E\u003C\u002Fol\u003E\n\u003Cp\u003E\u003Cstrong\u003EQolsys:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360015676432-IQ-Panel-2-Silence-Reset-Trouble-Beeps\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the IQ Panel 2\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F291-qolsys-iq-panel-guide#IqPanelClearTroubleAlerts\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the IQ Panel\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003C\u002Ful\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cstrong\u003E2GIG:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cul\u003E\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360015872851-GC3-Silence-Reset-Troubles\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the GC3\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360004731812-GC2-GoControl-Silence-Reset-Trouble\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the GC2\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\u003C\u002Ful\u003E\u003Cbr\u003E\n\u003Cp\u003E\u003Cstrong\u003EInterlogix:\u003C\u002Fstrong\u003E\u003C\u002Fp\u003E\n\u003Cul\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360015873331-Simon-XTi-Silence-Reset-Trouble-Beeps\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the Simon XTi\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F225668347-Simon-XT-Silence-Trouble-Beeps\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the Simon XT\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003Cli\u003E• \u003Ca href=\"https:\u002F\u002Fbrinkshome.com\u002Fhelp-center\u002Farticles\u002F360034500751-Concord-Silence-Reset-Trouble\" target=\"_self\"\u003E\u003Cstrong\u003E\u003Cu\u003EHow to Clear Alerts on the Concord\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E\u003C\u002Fli\u003E\n\u003C\u002Ful\u003E\u003Cbr\u003E\n\u003Cp\u003EIf your panel is not represented here, or if you need further assistance, you can text a Support Representative any time at \u003Ca href=\"sms:469.513.8685\"\u003E\u003Cstrong\u003E\u003Cu\u003E469.513.8685\u003C\u002Fu\u003E\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E",created:"2022-11-01T12:00-05:00",homeCategory:l,sectionCategory:m,section:o,disableChat:b,topic:l,DeviceType:m,DeviceModel:[t],TroubleCondition:["lowbattery"]}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"4eikiKPzAqaTpYBfkfpf3j",type:h,createdAt:"2022-10-31T17:32:07.840Z",updatedAt:"2024-10-29T20:28:04.781Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:86,revision:B,contentType:{sys:{type:a,linkType:i,id:p}},locale:g},fields:{articleId:205,title:"205-how-to-program-the-ct32-to-the-panel",metaDescription:"View instructions for connecting a thermostat to your panel.",heading:["How to Program the CT32 Thermostat to Your Panel"],keywords:[z,"thermostat","smart home","Z-Wave","IQ2","IQ Panel 2","GC2","2GIG","Interlogix","Simon","XT","XTi","Programming","Pairing","Mate"],body:"\u003Carticle\u003E\n  \u003Ch1\u003ECT32 Thermostat Z-Wave Pairing Instructions for Various Panels\u003C\u002Fh1\u003E\n\n  \u003Cp\u003EZ-Wave devices are compatible with various systems. Follow the instructions below to pair your CT32 Thermostat with panels like the Qolsys IQ Panel 2, 2GIG GC2, Interlogix Simon XTi, and Simon XT. For assistance, contact a support representative at \u003Ca href=\"sms:469.513.8685\"\u003E\u003Cstrong\u003E469.513.8685\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\n  \u003C!-- Qolsys IQ Panel 2 Section --\u003E\n  \u003Cdiv id=\"IQ2Steps\"\u003E\n    \u003Ch2\u003EQolsys IQ Panel 2 and CT32 Thermostat Z-Wave Pairing Instructions\u003C\u002Fh2\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 1:\u003C\u002Fstrong\u003E Press or swipe down the clock display at the top for the \u003Cem\u003ESettings Tray\u003C\u002Fem\u003E, then press \u003Cem\u003ESettings\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7q7KAJ0xQEqKt9EYFvyCYi\u002F65727117c21fc6dfedabf8554e2eb116\u002FDoor_Lock_01.jpg\" alt=\"Settings Tray\" width=\"300\" height=\"168\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 2:\u003C\u002Fstrong\u003E Press \u003Cem\u003EAdvanced Settings\u003C\u002Fem\u003E, then enter the default installer code \u003Cstrong\u003E1111\u003C\u002Fstrong\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4e2BmhinPVYjq6qfwpI3Y7\u002F05d88049905ac8874d4cdf02fe739daa\u002FDoor_Lock_03.jpg\" alt=\"Advanced Settings Menu\" width=\"300\" height=\"169\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 3:\u003C\u002Fstrong\u003E Press \u003Cem\u003EInstallation\u003C\u002Fem\u003E, then select \u003Cem\u003EDevices\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6kGktbh1MQXjl8MnGhvxBt\u002F617d5c9aa32778bbf6205ee45eef0435\u002FDoor_Lock_05.jpg\" alt=\"Device Menu\" width=\"300\" height=\"169\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 4:\u003C\u002Fstrong\u003E Press \u003Cem\u003EZ-Wave Devices\u003C\u002Fem\u003E, then \u003Cem\u003EAdd Device\u003C\u002Fem\u003E, and press \u003Cem\u003EPair\u003C\u002Fem\u003E to begin the process.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FUf6ANFRxHle5DTu9gZGux\u002F4db758292e545a3dc7b70a0c2e9602d1\u002F003.5_Z-Wave_Selection.png\" alt=\"Z-Wave Device Selection\" width=\"299\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 5:\u003C\u002Fstrong\u003E The IQ Panel 2 will enter Z-Wave learn mode. On your CT32 Thermostat, press the \u003Cem\u003EMenu\u003C\u002Fem\u003E button until \u003Cem\u003Er1\u003C\u002Fem\u003E displays, then \u003Cem\u003EMate\u003C\u002Fem\u003E will appear under the antenna icon. Press \u003Cem\u003EMate\u003C\u002Fem\u003E to initiate pairing.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4IHqNaR7IPktwu4gvhrvRT\u002F2a052a462c1f80a656137f258b7890c1\u002FRadio_Thermostat_CT100_02.jpg\" alt=\"Thermostat Menu\" width=\"300\" height=\"180\"\u003E\n\n  \u003Cul\u003E\n    \u003Cli\u003EWhen \u003Cem\u003EMate\u003C\u002Fem\u003E is pressed, it will begin flashing. Once the pairing process is successful, \u003Cem\u003ELink\u003C\u002Fem\u003E will appear on the thermostat display. You can now press \u003Cem\u003EMenu\u003C\u002Fem\u003E to exit pairing mode.\u003C\u002Fli\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F31f3sk4fekwXaMMo9iNq8a\u002Fca66caad80335896cff01061c310eb9e\u002FRadio_Thermostat_CT100_04.jpg\" alt=\"Thermostat Link Success\" width=\"300\" height=\"180\"\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 6:\u003C\u002Fstrong\u003E If successful, the IQ Panel 2 will display the device settings. Press \u003Cem\u003EName\u003C\u002Fem\u003E to give the thermostat a name, then press \u003Cem\u003EAdd\u003C\u002Fem\u003E and \u003Cem\u003EHome\u003C\u002Fem\u003E to exit.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4J5ZBsw8SnC79UNuhxGGaS\u002Ffc177e35bdad48e635abcedcbe2dc167\u002FZ-Wave_Thermostat_Add_03_Learned.jpg\" alt=\"Device Naming\" width=\"300\" height=\"169\"\u003E\n  \u003C\u002Fdiv\u003E\n\n  \u003Chr\u003E\n\n  \u003C!-- 2GIG GC2 Section --\u003E\n  \u003Cdiv id=\"GC2Steps\"\u003E\n    \u003Ch2\u003ESteps to Pair CT32 Thermostat with 2GIG GC2\u003C\u002Fh2\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 1:\u003C\u002Fstrong\u003E Press \u003Cem\u003EServices\u003C\u002Fem\u003E, then press the Z-Wave logo.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6gNHKEy1Nf7z0BzhZBouHn\u002F06e66e1d809b9146b8a6bfe70356d53f\u002F1_Home_Disarmed.png\" alt=\"Home Disarmed\" width=\"300\" height=\"170\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 2:\u003C\u002Fstrong\u003E Press the wrench icon, then enter the default installer code \u003Cstrong\u003E1561\u003C\u002Fstrong\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5GUXfLTvW2Z0iRUJY3pmS8\u002Fda913879cdfd14f3f83e6a52603dca15\u002F01_Z-Wave_Main.png\" alt=\"Installer Code\" width=\"300\" height=\"170\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 3:\u003C\u002Fstrong\u003E Press \u003Cem\u003EAdd Devices\u003C\u002Fem\u003E to enter Z-Wave learn mode.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6nqW68AIQkZjdX5F5q8Zvf\u002Fef73ab01ae4616a49b6939a98865ea99\u002F03_Toolbox_Add.png\" alt=\"Add Devices\" width=\"300\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 4:\u003C\u002Fstrong\u003E On your CT32 Thermostat, press the \u003Cem\u003EMenu\u003C\u002Fem\u003E button until \u003Cem\u003Er1\u003C\u002Fem\u003E displays, then \u003Cem\u003EMate\u003C\u002Fem\u003E appears under the antenna icon. Press \u003Cem\u003EMate\u003C\u002Fem\u003E to initiate pairing.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4IHqNaR7IPktwu4gvhrvRT\u002F2a052a462c1f80a656137f258b7890c1\u002FRadio_Thermostat_CT100_02.jpg\" alt=\"Thermostat Menu\" width=\"300\" height=\"180\"\u003E\n\n  \u003Cul\u003E\n    \u003Cli\u003EOnce \u003Cem\u003EMate\u003C\u002Fem\u003E is pressed, it will begin flashing. When the pairing process is successful, \u003Cem\u003ELink\u003C\u002Fem\u003E will appear. Press \u003Cem\u003EMenu\u003C\u002Fem\u003E to exit pairing mode.\u003C\u002Fli\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F31f3sk4fekwXaMMo9iNq8a\u002Fca66caad80335896cff01061c310eb9e\u002FRadio_Thermostat_CT100_04.jpg\" alt=\"Thermostat Link Success\" width=\"300\" height=\"180\"\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 5:\u003C\u002Fstrong\u003E Once pairing is complete, the GC2 panel will display the device information. You can now press \u003Cem\u003EBack\u003C\u002Fem\u003E or \u003Cem\u003EHome\u003C\u002Fem\u003E to exit.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F0cvcas2bRqEpCb72yRnaQ\u002F12cc7cef6e894b7f683d41f482854d58\u002F05_Add_Device_2.png\" alt=\"Add Device Complete\" width=\"300\"\u003E\n  \u003C\u002Fdiv\u003E\n\n  \u003Chr\u003E\n\n  \u003C!-- Interlogix Simon XTi Section --\u003E\n  \u003Cdiv id=\"SimonXTiSteps\"\u003E\n    \u003Ch2\u003ESteps to Pair CT32 Thermostat with Interlogix Simon XTi\u003C\u002Fh2\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 1:\u003C\u002Fstrong\u003E Press the gear icon, then press the down arrow several times to access \u003Cem\u003EProgramming\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4717OzbKKextIlCXaKp0LB\u002F24e649ee57fbaaf8c414556c39ecb6a0\u002FEnter_Programming_01_Main.jpg\" alt=\"Programming Menu\" width=\"300\" height=\"225\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 2:\u003C\u002Fstrong\u003E Press \u003Cem\u003EEnter\u003C\u002Fem\u003E next to \u003Cem\u003EProgramming\u003C\u002Fem\u003E, enter your master code, then press \u003Cem\u003EOK\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4mLyYpohkjh6G34iTy9xe9\u002F2d5ecf13fdde49df9cd02b50d086e9e6\u002FEnter_Programming_03_Programming_Enter__1_.jpg\" alt=\"Enter Code\" width=\"300\" height=\"225\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 3:\u003C\u002Fstrong\u003E Press \u003Cem\u003EInteractive Services\u003C\u002Fem\u003E, then select \u003Cem\u003EZ-Wave\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F15n71WIHDtJLgQYPMHIJ3z\u002F018acf8783e8b1fa1145c99542f9625d\u002FInteractive_Services_01_Main_Select.jpg\" alt=\"Z-Wave Services\" width=\"300\" height=\"225\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 4:\u003C\u002Fstrong\u003E Press \u003Cem\u003EAdd Device\u003C\u002Fem\u003E to enter Z-Wave learn mode.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5HuRWT3Z8y0SZUEeNQR3sO\u002Fd0c2cbd53fe1782fd9bda9112d392797\u002FZ-Wave_Add_02_Z-Wave_Menu.png\" alt=\"Add Device\" width=\"300\" height=\"225\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 5:\u003C\u002Fstrong\u003E On your CT32 Thermostat, press the \u003Cem\u003EMenu\u003C\u002Fem\u003E button until \u003Cem\u003Er1\u003C\u002Fem\u003E displays, then \u003Cem\u003EMate\u003C\u002Fem\u003E will appear. Press \u003Cem\u003EMate\u003C\u002Fem\u003E to begin the pairing process.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4IHqNaR7IPktwu4gvhrvRT\u002F2a052a462c1f80a656137f258b7890c1\u002FRadio_Thermostat_CT100_02.jpg\" alt=\"Thermostat Menu\" width=\"300\" height=\"180\"\u003E\n\n  \u003Cul\u003E\n    \u003Cli\u003EPress \u003Cem\u003EMate\u003C\u002Fem\u003E, and it will begin flashing. Once pairing is complete, \u003Cem\u003ELink\u003C\u002Fem\u003E will appear on the thermostat display. Press \u003Cem\u003EMenu\u003C\u002Fem\u003E to exit pairing mode.\u003C\u002Fli\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F31f3sk4fekwXaMMo9iNq8a\u002Fca66caad80335896cff01061c310eb9e\u002FRadio_Thermostat_CT100_04.jpg\" alt=\"Thermostat Link Success\" width=\"300\" height=\"180\"\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 6:\u003C\u002Fstrong\u003E The Simon XTi will display the device information once pairing is successful. Press \u003Cem\u003EClose\u003C\u002Fem\u003E to exit.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F44QQhgEObo4tmGAMGHWVvs\u002F8d66250789b18876cc843c39cc53e714\u002FZ-Wave_Add_04_Added.png\" alt=\"Device Added\" width=\"299\" height=\"224\"\u003E\n  \u003C\u002Fdiv\u003E\n\n  \u003Chr\u003E\n\n  \u003C!-- Interlogix Simon XT Section --\u003E\n  \u003Cdiv id=\"SimonXTSteps\"\u003E\n    \u003Ch2\u003ESteps to Pair CT32 Thermostat with Interlogix Simon XT\u003C\u002Fh2\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 1:\u003C\u002Fstrong\u003E Hold the \u003Cem\u003EStar\u003C\u002Fem\u003E button (*) for 10 seconds to access the Z-Wave menu.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6V6tlOFcLjuORAuoH8CPRc\u002Fbd8f3312990bb7f049cbd74d50548bbf\u002FZ-Wave_Menu_1.jpg\" alt=\"Z-Wave Menu\" width=\"199\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 2:\u003C\u002Fstrong\u003E Hold the \u003Cem\u003E1\u003C\u002Fem\u003E key for 10 seconds. The Simon XT will enter Z-Wave learn mode.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F72tUBKE5rl0WTpRVtvWn1m\u002Fc97ed4e3cfe113b2eb0f4ae8f9832a41\u002FSimon_XT_Z-Wave_Add_02.png\" alt=\"Learn Mode\" width=\"198\" height=\"48\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 3:\u003C\u002Fstrong\u003E On your CT32 Thermostat, press the \u003Cem\u003EMenu\u003C\u002Fem\u003E button until \u003Cem\u003Er1\u003C\u002Fem\u003E displays, and \u003Cem\u003EMate\u003C\u002Fem\u003E appears under the antenna icon. Press \u003Cem\u003EMate\u003C\u002Fem\u003E to begin pairing.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4IHqNaR7IPktwu4gvhrvRT\u002F2a052a462c1f80a656137f258b7890c1\u002FRadio_Thermostat_CT100_02.jpg\" alt=\"Thermostat Menu\" width=\"300\" height=\"180\"\u003E\n\n  \u003Cul\u003E\n    \u003Cli\u003EOnce \u003Cem\u003EMate\u003C\u002Fem\u003E is pressed, it will start flashing. When pairing is complete, \u003Cem\u003ELink\u003C\u002Fem\u003E will appear. Press \u003Cem\u003EMenu\u003C\u002Fem\u003E to exit.\u003C\u002Fli\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F31f3sk4fekwXaMMo9iNq8a\u002Fca66caad80335896cff01061c310eb9e\u002FRadio_Thermostat_CT100_04.jpg\" alt=\"Thermostat Link Success\" width=\"300\" height=\"180\"\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 4:\u003C\u002Fstrong\u003E The Simon XT will display the number of devices added. Press \u003Cem\u003E#\u003C\u002Fem\u003E for 10 seconds to exit the menu.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7q67HsGTMXZRwiRssjYXvm\u002Fbf443af0ad2298e2f1f226121fe79c7b\u002FPound_Button.jpg\" alt=\"Exit Menu\" width=\"299\"\u003E\n  \u003C\u002Fdiv\u003E\n\n\u003C\u002Farticle\u003E\n",created:"2022-10-31T12:00-05:00",homeCategory:l,sectionCategory:m,section:o,disableChat:b,topic:l,DeviceType:m,DeviceModel:[t],TroubleCondition:["addconnect"]}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"IAnlFTY2ruVNIFtwxYw3U",type:h,createdAt:"2024-10-24T19:04:18.593Z",updatedAt:"2024-10-24T19:27:28.323Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:15,revision:k,contentType:{sys:{type:a,linkType:i,id:p}},locale:g},fields:{articleId:32160,title:"how_to_program_the_ct32_to_the_Simon_XTi_panel",metaDescription:"Pair your CT32 Thermostat with the Interlogix Simon XTi panel using Z-Wave. Follow these simple instructions to integrate your thermostat into your smart home system.",heading:["How to Program the CT32 Thermostat to Your Simon XTi Panel"],keywords:[J,"Interlogix Simon XTi",K,L,M,"Simon XTi thermostat","Z-Wave thermostat pairing"],body:"\u003Carticle\u003E\n  \u003Cp\u003EUse the steps below to pair your CT32 Thermostat with the Interlogix Simon XTi panel. For additional help, contact a support representative at \u003Ca href=\"sms:469.513.8685\"\u003E\u003Cstrong\u003E469.513.8685\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\n  \u003Ch2\u003ESteps to Pair CT32 Thermostat with Interlogix Simon XTi\u003C\u002Fh2\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 1:\u003C\u002Fstrong\u003E Press the gear icon, then press the down arrow several times to access \u003Cem\u003EProgramming\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4717OzbKKextIlCXaKp0LB\u002F24e649ee57fbaaf8c414556c39ecb6a0\u002FEnter_Programming_01_Main.jpg\" alt=\"Programming Menu\" width=\"300\" height=\"225\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 2:\u003C\u002Fstrong\u003E Press \u003Cem\u003EEnter\u003C\u002Fem\u003E next to \u003Cem\u003EProgramming\u003C\u002Fem\u003E, enter your master code, then press \u003Cem\u003EOK\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4mLyYpohkjh6G34iTy9xe9\u002F2d5ecf13fdde49df9cd02b50d086e9e6\u002FEnter_Programming_03_Programming_Enter__1_.jpg\" alt=\"Enter Code\" width=\"300\" height=\"225\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 3:\u003C\u002Fstrong\u003E Press \u003Cem\u003EInteractive Services\u003C\u002Fem\u003E, then select \u003Cem\u003EZ-Wave\u003C\u002Fem\u003E.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F15n71WIHDtJLgQYPMHIJ3z\u002F018acf8783e8b1fa1145c99542f9625d\u002FInteractive_Services_01_Main_Select.jpg\" alt=\"Z-Wave Services\" width=\"300\" height=\"225\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 4:\u003C\u002Fstrong\u003E Press \u003Cem\u003EAdd Device\u003C\u002Fem\u003E to enter Z-Wave learn mode.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F5HuRWT3Z8y0SZUEeNQR3sO\u002Fd0c2cbd53fe1782fd9bda9112d392797\u002FZ-Wave_Add_02_Z-Wave_Menu.png\" alt=\"Add Device\" width=\"300\" height=\"225\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 5:\u003C\u002Fstrong\u003E On your CT32 Thermostat, press the \u003Cem\u003EMenu\u003C\u002Fem\u003E button until \u003Cem\u003Er1\u003C\u002Fem\u003E displays, then \u003Cem\u003EMate\u003C\u002Fem\u003E will appear. Press \u003Cem\u003EMate\u003C\u002Fem\u003E to begin the pairing process.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4IHqNaR7IPktwu4gvhrvRT\u002F2a052a462c1f80a656137f258b7890c1\u002FRadio_Thermostat_CT100_02.jpg\" alt=\"Thermostat Menu\" width=\"300\" height=\"180\"\u003E\n\n  \u003Cul\u003E\n    \u003Cli\u003EPress \u003Cem\u003EMate\u003C\u002Fem\u003E, and it will begin flashing. Once pairing is complete, \u003Cem\u003ELink\u003C\u002Fem\u003E will appear on the thermostat display. Press \u003Cem\u003EMenu\u003C\u002Fem\u003E to exit pairing mode.\u003C\u002Fli\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F31f3sk4fekwXaMMo9iNq8a\u002Fca66caad80335896cff01061c310eb9e\u002FRadio_Thermostat_CT100_04.jpg\" alt=\"Thermostat Link Success\" width=\"300\" height=\"180\"\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 6:\u003C\u002Fstrong\u003E The Simon XTi will display the device information once pairing is successful. Press \u003Cem\u003EClose\u003C\u002Fem\u003E to exit.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F44QQhgEObo4tmGAMGHWVvs\u002F8d66250789b18876cc843c39cc53e714\u002FZ-Wave_Add_04_Added.png\" alt=\"Device Added\" width=\"299\" height=\"224\"\u003E\n\u003C\u002Farticle\u003E\n",homeCategory:l,sectionCategory:m,section:o,disableChat:b,showChatBlurb:b,topic:l,DeviceType:m}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"5nsjp0rQbcLyBTEhv1Naik",type:h,createdAt:"2024-10-24T19:06:54.080Z",updatedAt:"2024-10-24T19:26:11.340Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:14,revision:k,contentType:{sys:{type:a,linkType:i,id:p}},locale:g},fields:{articleId:32161,title:"how_to_program_the_ct32_to_the_Simon_XT_panel",metaDescription:"Discover how to pair your CT32 Thermostat with the Interlogix Simon XT panel via Z-Wave. Follow this guide for smooth smart home integration.",heading:["How to Program the CT32 Thermostat to Your Simon XT Panel"],keywords:[J,"Interlogix Simon XT",K,L,"Simon XT thermostat","Z-Wave thermostat",M],body:"\u003Carticle\u003E\n  \u003Cp\u003EFollow the steps below to pair your CT32 Thermostat with the Interlogix Simon XT panel. Contact support at \u003Ca href=\"sms:469.513.8685\"\u003E\u003Cstrong\u003E469.513.8685\u003C\u002Fstrong\u003E\u003C\u002Fa\u003E if you need further help.\u003C\u002Fp\u003E\n\n  \u003Ch2\u003ESteps to Pair CT32 Thermostat with Interlogix Simon XT\u003C\u002Fh2\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 1:\u003C\u002Fstrong\u003E Hold the \u003Cem\u003EStar\u003C\u002Fem\u003E button (*) for 10 seconds to access the Z-Wave menu.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F6V6tlOFcLjuORAuoH8CPRc\u002Fbd8f3312990bb7f049cbd74d50548bbf\u002FZ-Wave_Menu_1.jpg\" alt=\"Z-Wave Menu\" width=\"199\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 2:\u003C\u002Fstrong\u003E Hold the \u003Cem\u003E1\u003C\u002Fem\u003E key for 10 seconds. The Simon XT will enter Z-Wave learn mode.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F72tUBKE5rl0WTpRVtvWn1m\u002Fc97ed4e3cfe113b2eb0f4ae8f9832a41\u002FSimon_XT_Z-Wave_Add_02.png\" alt=\"Learn Mode\" width=\"198\" height=\"48\"\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 3:\u003C\u002Fstrong\u003E On your CT32 Thermostat, press the \u003Cem\u003EMenu\u003C\u002Fem\u003E button until \u003Cem\u003Er1\u003C\u002Fem\u003E displays, and \u003Cem\u003EMate\u003C\u002Fem\u003E appears under the antenna icon. Press \u003Cem\u003EMate\u003C\u002Fem\u003E to begin pairing.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F4IHqNaR7IPktwu4gvhrvRT\u002F2a052a462c1f80a656137f258b7890c1\u002FRadio_Thermostat_CT100_02.jpg\" alt=\"Thermostat Menu\" width=\"300\" height=\"180\"\u003E\n\n  \u003Cul\u003E\n    \u003Cli\u003EOnce \u003Cem\u003EMate\u003C\u002Fem\u003E is pressed, it will start flashing. When pairing is complete, \u003Cem\u003ELink\u003C\u002Fem\u003E will appear. Press \u003Cem\u003EMenu\u003C\u002Fem\u003E to exit.\u003C\u002Fli\u003E\n    \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F31f3sk4fekwXaMMo9iNq8a\u002Fca66caad80335896cff01061c310eb9e\u002FRadio_Thermostat_CT100_04.jpg\" alt=\"Thermostat Link Success\" width=\"300\" height=\"180\"\u003E\n  \u003C\u002Ful\u003E\n\n  \u003Cp\u003E\u003Cstrong\u003EStep 4:\u003C\u002Fstrong\u003E The Simon XT will display the number of devices added. Press \u003Cem\u003E#\u003C\u002Fem\u003E for 10 seconds to exit the menu.\u003C\u002Fp\u003E\n  \u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F7q67HsGTMXZRwiRssjYXvm\u002Fbf443af0ad2298e2f1f226121fe79c7b\u002FPound_Button.jpg\" alt=\"Exit Menu\" width=\"299\"\u003E\n\u003C\u002Farticle\u003E\n",homeCategory:l,sectionCategory:m,section:o,disableChat:b,showChatBlurb:b,topic:l,DeviceType:m}}],breadCrumbData:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"6RxyLyxlS0zlaa9x057v8A",type:h,createdAt:"2022-11-30T09:17:34.198Z",updatedAt:"2023-04-14T11:06:42.877Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:20,revision:q,contentType:{sys:{type:a,linkType:i,id:"subCategory"}},locale:g},fields:{sectionslug:"radio-ct32",id:45,pageHeading:N,pageSubHeading:"Next step, select your Smart Home Device.",sectionTitle:o,description:"The Z-Wave enabled Radio CT32 thermostat is a compact, easy-to-use thermostat that is packed with functionality. The CT32 has a responsive touchscreen interface, easy-to-read backlight display, and 7-day programmability. It features a system lock to avoid unintentional changes for maximum efficiency, a filter change indicator to keep your HVAC system running efficiently, wide temperature operation range, and room temperature calibration for precise control.",sectionImage:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"353s9FNv5D22xtEoNuOlme",type:O,createdAt:P,updatedAt:P,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:q,revision:u,locale:g},fields:{title:"Radio Thermostat CT32 Front",description:"",file:{url:"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002F353s9FNv5D22xtEoNuOlme\u002Fc8c6e579d0f89396825cf9f8d015e352\u002FRadio_Thermostat_CT32_Front.jpg",details:{size:19719,image:{width:500,height:378}},fileName:"Radio Thermostat CT32 Front.jpg",contentType:"image\u002Fjpeg"}}},isOther:b,homeCategory:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"38xWLdP0RnDXCchRtytI0d",type:h,createdAt:"2022-05-31T17:06:54.683Z",updatedAt:"2024-03-18T17:11:23.692Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:67,revision:17,contentType:{sys:{type:a,linkType:i,id:"homeCategory"}},locale:g},fields:{slug:"smart-home-devices",title:l,tooltipText:"Explore our most common smart home devices for information on installation and troubleshooting tips. ",categoryImage:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"aHI2nh1H4Pt8y4uCFHXWw",type:O,createdAt:Q,updatedAt:Q,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:C,revision:u,locale:g},fields:{title:l,description:G,file:{url:"\u002F\u002Fimages.ctfassets.net\u002F0qi8jj3gstfw\u002FaHI2nh1H4Pt8y4uCFHXWw\u002F53d996cb07ece7938e7c06de77335845\u002FGroup_1006.png",details:{size:33558,image:{width:176,height:158}},fileName:"Group 1006.png",contentType:"image\u002Fpng"}}},isMainCategory:n,quickLinksCategory:[],isHavingSections:n,metaDescriptionJson:{all:"Need help with your Brinks Home smart home device? Browse the smart home devices connecting guide & instructions for replacing home device batteries.",addconnect:"Installation: Get started with your new smart thermostat or door lock.",lowbattery:"When is it time to replace the battery in your thermostat? View here Brinks Home instructions for replacing your smart thermostat or door lock's battery.",connectionissues:"Troubleshooting: Our troubleshooting guide solves common problems associated with your smart thermostat or door lock."},titleJson:{all:"Smart Home Devices Help Center: Door Locks, Thermostats & More",lowbattery:"Help Center: How to Replace Thermostat, Smart Door Lock Battery",connectionissues:"Help Center: How to Resolve Smart Home Device Communications"},headingJson:{all:N,lowbattery:"Thermostat or Smart Door Lock Battery Replacement Guide",connectionissues:"Smart Home Device Issue Resolving Guide"}}},sectionCategory:{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:"4BAmAxSsPOuS2MTFSpR7vQ",type:h,createdAt:"2022-06-21T07:44:51.886Z",updatedAt:"2022-12-14T08:11:16.277Z",environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:12,revision:D,contentType:{sys:{type:a,linkType:i,id:"categoryId"}},locale:g},fields:{categoryId:6826048224141,slug:"thermostats",categoryName:m,displayName:s,priority:k}},quickLinkArticles:{addconnect:"\u002Fhelp-center\u002Farticles\u002F205-how-to-program-the-ct32-to-the-panel",lowbattery:"\u002Fhelp-center\u002Farticles\u002F211-ct32-battery-replacement",connectionissues:"\u002Fhelp-center\u002Farticles\u002F217-ct32-resolving-a-malfunction"},masId:[t]}},_img:{}}],fetch:{"data-v-252377fe:0":{is_logged_in:b,showProfile:b,user_data:{},showLoginDropdown:b,supportHover:b,heading:R,subHeading:S,profileIconName:T,profileIconName2:U,dropdownItems:[{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:V,type:h,createdAt:W,updatedAt:X,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:v,revision:q,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:Y,itemName:Z,href:_,isSignOut:b,isChat:b,isMenuDivider:b}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:$,type:h,createdAt:aa,updatedAt:ab,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:w,revision:k,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:ac,itemName:ad,href:ae,isSignOut:b,isChat:b,isMenuDivider:b}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:af,type:h,createdAt:ag,updatedAt:ah,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:A,revision:q,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:ai,itemName:aj,href:ak,isSignOut:b,isChat:b,isMenuDivider:b}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:al,type:h,createdAt:am,updatedAt:an,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:w,revision:k,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:ao,itemName:ap,href:aq,isSignOut:b,isChat:b,isMenuDivider:b}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:ar,type:h,createdAt:x,updatedAt:x,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:C,revision:u,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:as,itemName:at,href:r,isSignOut:b,isChat:b,isMenuDivider:n}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:au,type:h,createdAt:av,updatedAt:aw,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:B,revision:k,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:ax,itemName:ay,href:az,isSignOut:b,isChat:b,isMenuDivider:b}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:aA,type:h,createdAt:aB,updatedAt:aC,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:D,revision:k,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:aD,itemName:aE,href:r,isSignOut:n,isChat:b}}],bottomSupportOptions:[{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:aF,type:h,createdAt:aG,updatedAt:aH,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:v,revision:k,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:aI,itemName:aJ,href:aK,iconName:aL,isSignOut:b,isChat:b,isMenuDivider:b}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:aM,type:h,createdAt:aN,updatedAt:aO,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:y,revision:k,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:aP,itemName:aQ,href:r,iconName:aR,isSignOut:b,isChat:n,isMenuDivider:b}}]},"data-v-252377fe:1":{is_logged_in:b,showProfile:b,user_data:{},showLoginDropdown:b,supportHover:b,heading:R,subHeading:S,profileIconName:T,profileIconName2:U,dropdownItems:[{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:V,type:h,createdAt:W,updatedAt:X,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:v,revision:q,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:Y,itemName:Z,href:_,isSignOut:b,isChat:b,isMenuDivider:b}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:$,type:h,createdAt:aa,updatedAt:ab,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:w,revision:k,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:ac,itemName:ad,href:ae,isSignOut:b,isChat:b,isMenuDivider:b}},{metadata:{tags:[],concepts:[]},sys:{space:{sys:{type:a,linkType:c,id:d}},id:af,type:h,createdAt:ag,updatedAt:ah,environment:{sys:{id:e,type:a,linkType:f}},publishedVersion:A,revision:q,contentType:{sys:{type:a,linkType:i,id:j}},locale:g},fields:{dropdownItemSlug:ai,itemName:aj,href:ak,isSignOut:b,isChat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